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Terms of Service

Please read these Terms of Service carefully before using the Veltroxy website or submitting a vehicle reservation.

Last Updated: July 13, 2026
By accessing or using the Veltroxy website, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please do not use the Website or our services.

1. Introduction

Welcome to Veltroxy (“Veltroxy,” “Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website located at https://veltroxy.com (the “Website”) and any services offered through the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website or our services.

2. Use of the Website

You agree to use the Website only for lawful purposes. You may not:

  • Violate any applicable federal, state, or local law.
  • Attempt to gain unauthorized access to the Website, our systems, or any related network.
  • Interfere with the Website’s security, operation, or functionality.
  • Upload or transmit malicious software, harmful code, or disruptive material.
  • Use the Website or our services for fraudulent, deceptive, or unlawful purposes.
  • Copy, scrape, reproduce, or commercially exploit Website content without authorization.

We reserve the right to restrict, suspend, or terminate access to the Website if we reasonably believe these Terms have been violated or misuse has occurred.

3. Reservations and Rental Services

Submitting a reservation request does not guarantee a vehicle rental.

All reservations are subject to vehicle availability, identity verification, driver eligibility, payment authorization, acceptance of the applicable Rental Agreement, and final approval by Veltroxy.

We may refuse, modify, or cancel a reservation where permitted by law, including when fraud, payment problems, identity or eligibility concerns, vehicle unavailability, pricing errors, or system errors are identified.

Additional rental terms, fees, restrictions, and responsibilities will be disclosed during booking and in the applicable Rental Agreement.

Important: If these Terms conflict with an executed Rental Agreement, the Rental Agreement will control with respect to the rental transaction.

4. Pricing and Payments

Prices, taxes, deposits, fees, and promotions are subject to availability, verification, and correction of errors.

Payment authorization and any required security deposit must be completed before a reservation is confirmed or a vehicle is released.

Chargebacks, fraudulent disputes, unauthorized payment activity, or failure to pay amounts due may result in:

  • Reservation cancellation.
  • Collection activity.
  • Suspension of future rental privileges.
  • Other remedies available under applicable law or the Rental Agreement.

5. SMS Communications

If you provide your mobile phone number and consent to receive text messages, Veltroxy may send messages concerning:

  • Reservation confirmations and updates.
  • Rental reminders and return instructions.
  • Account, verification, and payment notifications.
  • Customer support communications.
  • Promotional offers and updates, where permitted.

Message frequency may vary. Message and data rates may apply.

STOP Reply STOP to unsubscribe from marketing messages.
HELP Reply HELP for assistance.

Consent to receive marketing text messages is not a condition of purchase or rental.

Transactional or service-related communications may still be sent where permitted and necessary to complete or administer a reservation.

6. Intellectual Property

All Website content, including text, photographs, videos, logos, graphics, designs, trade names, trademarks, software, and other materials, is owned by Veltroxy or its licensors and is protected by applicable intellectual property laws.

No Website content may be copied, reproduced, modified, distributed, published, displayed, or used for commercial purposes without prior written permission, except as permitted by law.

7. Third-Party Services and Links

The Website may contain links to or integrations with third-party services, including booking, payment, analytics, mapping, social media, or identity-verification providers.

Veltroxy does not control and is not responsible for the content, availability, security, or privacy practices of third-party services.

Your use of those services may be governed by separate terms and privacy policies.

8. Website Information and Disclaimer

Vehicle availability, pricing, promotions, descriptions, photographs, specifications, policies, and other Website information may change without notice.

Vehicle photographs are illustrative, and a particular color, trim, feature, or configuration is not guaranteed unless expressly confirmed in writing.

Although we strive to provide accurate and current information, we do not warrant that Website content will always be complete, current, available, or error-free.

The Website and its content are provided “as is” and “as available,” except to the extent otherwise required by law.

9. Limitation of Liability

To the fullest extent permitted by law, Veltroxy and its owners, officers, employees, agents, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to use of, or inability to use, the Website or services.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

Rental-related liability, vehicle damage, loss, injury, fees, and renter responsibilities are governed by the applicable Rental Agreement and applicable law.

10. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Veltroxy and its owners, officers, employees, agents, and service providers from claims, liabilities, losses, damages, costs, and expenses arising from:

  • Your unlawful use of the Website.
  • Your violation of these Terms.
  • Your infringement of another person’s rights.

11. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Any dispute not governed by a separate Rental Agreement provision will be brought in a court of competent jurisdiction located in Florida, subject to applicable law.

12. Severability and Waiver

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

A failure to enforce any provision will not constitute a waiver of that provision or any other right.

13. Changes to These Terms

We may update these Terms periodically. The updated version will be posted on this page with a revised “Last Updated” date.

Continued use of the Website after revised Terms are posted constitutes acceptance of the revised Terms.

14. Contact Information

Contact Veltroxy if you have questions about these Terms of Service.

Veltroxy 7640 Narcoossee Road
Orlando, Florida 32822
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